How do you protect the privacy of every customer you assist?
Credit Unions have many systems in place to protect the privacy of their members. These efforts include technology and monitoring techniques, privacy policies, and renowned training for employees. Discuss the ways you will ensure that you respect the steps BECU takes to protect their members.
"I protect the privacy of every customer I assist by speaking in a respectful volume, protecting passwords, and advising banking customers on how to keep their information safe. These safety efforts include banking in person, at ATM's, and during online banking. Education and knowledge are critical keys to protecting one's privacy."
"I will protect the privacy of every customer I assist by being aware of my surroundings, keeping a strong password and protecting it, and will never share confidential information. I understand that I will be privy to sensitive and confidential information while working at BECU and I'll do everything I can to ensure a members' information is never compromised."
Community answers are written by other candidates practicing this set. Reading how others frame the same question is one of the fastest ways to sharpen your own.
Anonymous Answer
I will ensure the privacy of my customers by protecting and recommending a strong password, also advising them how to keep their information safe, and I will never share their personal information, this extends to in-person or internet banking, I’ll do my best to keep the information safe and not compromised.
Stephanie's Feedback
Great! It sounds like you have a solid plan in place to honor confidentiality and protect the privacy of your customers.
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