"In this role, my first goal with any new client would be to identify their business need. I would utilize many channels and resources, such as conversations with leaders and current staff. This process would help me learn about the business and my overall thoughts on training needs. Following that, I would perform a gap analysis to see firsthand if reality is the perception of the staff and leadership of the organization. At that point, I can determine what training needs exist and start my recommendations from there."

"I think a lot of the skills I've developed while assessing training needs for the large healthcare organization I've worked with for the last six years will translate to this role. My current assessment methods are conducting one-on-one interviews with staff, holding focus groups, sending out surveys, and conducting job observations, which are all effective in the right situation. I have a lot of great experience using these in needs assessments. Working with new businesses in different industries will also involve me learning new jobs. I will do this by researching job descriptions and talking to leaders and staff with the clients I would work with."