How to Answer: Think about a difficult boss or other person you've worked with. What made them difficult? How did you successfully interact with this person?
Advice and answer examples written specifically for an Air New Zealand Limited job interview.
2. Think about a difficult boss or other person you've worked with. What made them difficult? How did you successfully interact with this person?
How to Answer
During your interview with Air New Zealand, you will want to show the interviewer that you work well with every personality, even though you recognize there are some folks out there who are quite difficult to please. This can be a challenging question to answer, but it can be done with class. Think about the person who is seen as hard to please or the person that people are easily intimidated by. Tell the interviewer what made this person challenging, along with what your relationship was with them. Be sure to mention a few positive things about the person as well, while still making your point. Next, share how you feel your responsibility is to work well with your team and help out however you can, so you chose to adapt to work with this challenging person. Finally, be sure to laugh a little about the situation along the way. It will definitely lighten the mood and show the interviewer you understand some people can be challenging.
Answer Example
"In my current job, I work with a person who brings a negative attitude to work every day. While he is very productive, his attitude towards me and others we work with can make things difficult on some days. I have learned to not take things personally with his attitude and try to kill him with kindness. Now that we've worked together for a few years, we can actually have some laughs with him when his attitude is even further out of line, and he tends to tone it back after that."