Air New Zealand Flight Attendant Mock Interview

Practice 21 Air New Zealand Flight Attendant interview questions covering safety, service excellence, and Kiwi hospitality.

Question 12 of 21

Describe a situation when you demonstrated initiative and took action without waiting for direction. What was the outcome?

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Ryan Brunner

Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.

If hired as their next Flight Attendant, your interviewer wants to know that you would have the ability to take action without any direction from others when the situation would call for it at Air New Zealand. Tell your interviewer about your capabilities when it comes to taking control of a situation by giving them an example of a time you did just that. Make sure the situation you describe carefully outlines the situation and your thought process in taking action immediately. Also, be sure to talk about the successful outcome of the situation.

Ryan Brunner

Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.

"Last year, my current company launched a food bank initiative where teams would compete to see who could raise the most funds and donations for our local food bank in 30 days. We really didn't have anyone willing to take control of the team and track our progress, so I decided to do it myself. I am very organized and have the ability to motivate the people around me. It was very rewarding and worth the additional time. I'm happy I did it because our team almost doubled every other teams' fund and donations."

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