Air New Zealand Flight Attendant Mock Interview

Practice 21 Air New Zealand Flight Attendant interview questions covering safety, service excellence, and Kiwi hospitality.

Question 10 of 21

If a passenger got violently ill during a flight, how would you handle this situation?

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Ryan Brunner

Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.

Being prepared for any situation on a flight is a key aspect of being a great Flight Attendant at Air New Zealand. Your interviewer will be looking to hear that you have the ability to stay calm, cool, and collected during a situation like this, while also being resourceful in how you handle the situation. If you have experience in a situation like this, be sure to describe that experience while demonstrating the specific steps you took to make the situation as successful as possible.

Ryan Brunner

Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.

"Last week, I had a very ill passenger who was vomiting in flight. We had a doctor on board whom I asked for assistance so that we could determine whether it was an emergency or simply a virus or food poisoning. I offered the patient a new seat in an aisle closest to the washroom while moving the other passengers to another seat. I was able to get the passenger comfortable with a warm blanket, ginger-ale, and a cold pack."

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