32 Advance Auto Parts Interview Questions & Answers

01 This position requires a flexible schedule as we are open evenings, weekends, and most holidays. Are you able to commit to these hours? COMPATIBILITY

02 Advance Auto Parts puts customer service first. in fact, one of our company core values is a passion for customers...a passion for yes! How do you ensure that you always put the customers' needs first? CUSTOMER SERVICE

03 What do you know about Advance Auto Parts? Why do you want to work for us? DISCOVERY

04 At Advance Auto Parts we have a very clear return policy. How would you handle a customer who was arguing with you about a potential return? PROBLEM SOLVING

05 We have a strong employee honesty program in place at Advance Auto Parts to prevent loss. What would you do if you discovered that a co-worker was stealing product or money? TRUST

06 In this role you will be required to handle customer transactions. On a scale of 1-10 how strong are your mathematical skills? EDUCATION

07 This position requires you to wear a uniform to work. Tell me about the uniform you wear in your present position and any issues you might have with this requirement. COMPATIBILITY

08 In our retail stores we take pride in our merchandising and displays. Do you consider yourself to be a creative person? CREATIVE THINKING

09 At Advance Auto Parts we firmly believe in grooming our employees into management roles as they show potential. Are you interested in potential leadership roles with us? MANAGEMENT

10 Tell me 3 qualities you possess that make you a strong fit for this position with Advance Auto Parts. DISCOVERY

11 At Advance Auto, we pride ourselves in being socially responsible. For example, we work with law enforcement officers to help fix up people's cars, rather than issue tickets. What kinds of social causes are you a part of and why? DISCOVERY

12 In a retail environment, inventory management is a crucial aspect of this position. What inventory managements systems have you used in your past positions? MANAGEMENT

13 You will be responsible for a large amount of cash and valuable merchandise at Advance Auto Parts. What would your most recent employer say about your character and honesty? TRUST

14 Advance Auto Parts has as its slogan - service is our best part. What does that mean to you and why? CUSTOMER SERVICE

15 Take me through your experience in retail. What was the most challenging position you have held? Which was your favorite, and why? DISCOVERY

16 At Advance Auto Parts, you will required to be able to look up parts on the computer quickly. What exposure do you have with using a computer? COMPETENCY

17 Describe your relationship with your previous supervisor. How would you handle the situation if you had a disagreement with a manager? PROBLEM SOLVING

18 At Advance, we welcome the constructive feedback from our front line employees. Tell me about a time when you made a suggestion requesting change in an organization. LEADERSHIP

19 What is the most competitive situation you have been in. How did you handle it? What was the result? TEAMWORK

20 Working in a retail environment can be stressful at times, with guests interrupting our day. How do you feel about having your day interrupted? STRESS

21 What type of manager brings out the best in you? DISCOVERY

22 How do you handle a situation where your supervisor does not properly communicate information to you? COMMUNICATION

23 Personality fit is important to us at Advance Auto Parts. How would you describe your personality? COMPATIBILITY

24 Part of your responsibility at Advance Auto Parts is to provide delivery to commercial clients. Are there any issues that might prevent you from driving a motor vehicle? TRUST

25 Advance Auto Parts will require you to be physically fit enough to unload a delivery truck each morning. Is there any medical condition or physical limitation that we should be made aware of? COMPATIBILITY

26 Safety is a huge issue for us. Describe how you might handle an unsafe condition at your work? PROBLEM SOLVING

27 Describe for me what you might do, if a fellow employee was having a bad day? TEAMWORK

28 What are your salary expectations? SALARY

29 How do you feel about performance incentives? What are some ways you might use to help you exceed monthly quotas? PERFORMANCE BASED

30 Advance Auto Parts works with many commercial operations to supply aftermarket parts. These orders are generally taken over the phone. How are your phone skills? COMPETENCY

31 Do you have reliable transportation? COMMON

32 How do you handle situations that could cause you to be late or miss work? STRESS

Advance Auto Parts Mock Interview

How do you handle a situation where your supervisor does not properly communicate information to you?

32 Advance Auto Parts Interview Questions & Answers