Practice 32 Advance Auto Parts interview questions covering automotive expertise, customer service, and retail operations.
Question 30 of 32
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James McMechan has over 30 years of management experience, primarily in the hospitality and auto industries. He has interviewed hundreds of applicants and trained effective and engaged employees.
A lot of the business at Advance will be from local shops and dealerships. The interviewer will need to know if you are good on the phone so that they do not alienate a large portion of their business. Think about your history of speaking on the phone and working with customers via email.
Reassure the hiring manager that you have training in this area, and will be able to deal professionally with clients when they call.

James McMechan has over 30 years of management experience, primarily in the hospitality and auto industries. He has interviewed hundreds of applicants and trained effective and engaged employees.
"I have had extensive training in phone skills and was responsible for handing the phone calls from commercial clients. I developed a really good relationship with a lot of them and knew most of them by name. I am excited about the possibility of bringing that same energy to my position at Advance Auto Parts."

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Written by James McMechan
32 Questions & Answers • Advance Auto Parts

By James

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