7-Eleven Mock Interview
Practice 35 7-Eleven interview questions covering customer service, shift operations, and retail scenarios.
Question 34 of 35
What does good customer service mean to you?
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Amy Hagan is an HR Executive turned HR Consultant. She has 20+ years of experience in human resources, including HR Specialist for the US Department of Defense.
Interviewers are eager to find out if your definition of customer service matches the company's definition. First, check the website to see if they have key or buzz words centered on customer service. If so, use those words in your answer.
Amy Hagan is an HR Executive turned HR Consultant. She has 20+ years of experience in human resources, including HR Specialist for the US Department of Defense.
"Customer service to me means that I please and accommodate the customers. What a customer wants is very personal to them. Good customer service means I find out what the customer wants, and I find a way to ensure the customer gets what they want. I saw on the website that good customer service means repeat customers. I could not agree with that more. I always strive to ensure my customers come back again and again."
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