35 7-Eleven Interview Questions & Answers

01 This position requires you to lift boxes up to 50 pounds. Are you physically capable of this task? OPERATIONAL

02 Our stores are open nearly 24/7. Are there any limitations to the hours you might be available to work, including weekends, split shifts, and holidays? OPERATIONAL

03 What do you know about 7-eleven? DISCOVERY

04 We are in a very competitive market. Why do you want to work for 7-eleven? DISCOVERY

05 In this role with 7-eleven there are a few levels of management. Tell me about your ability to accept guidance and feedback from multiple managers. BEHAVIORAL

06 At 7-eleven, our success is greatly based on the engagement level of our employees. Tell me how you motivate yourself to stay engaged during work. DISCOVERY

07 At 7-eleven we are set apart from our competitors by our incredible customer service. Tell me about your commitment to serving the customer and give me an example of a time you might have shown that commitment. BEHAVIORAL

08 At 7-eleven, one of the core values we have is to provide opportunities for growth to our current employees. Tell me about the kind of growth you desire from a company you might work for. DISCOVERY

09 7-Eleven has a variety of different departments and positions available at the present time. Tell me about one that most interests you and why. DISCOVERY

10 At 7-eleven we take our theft prevention programs very seriously. Have you ever caught a coworker stealing? What did you do? BEHAVIORAL

11 At 7-eleven, we hire employees who stay with us for years and others who are with us for just a short time, like students who work just a summer. Which category do you see yourself in? DISCOVERY

12 This position with 7-eleven will require you to maintain a register and make exact change. Share with me any experiences you have in handling cash. TECHNICAL

13 At 7-eleven we like to train and promote our employees as often as possible. Tell me about the specific career path you desire. DISCOVERY

14 In this position at 7-eleven, you might encounter a dissatisfied customer. Share with me a time when you might had to handle a situation like that and what you did specifically to resolve it. BEHAVIORAL

15 Part of your job description at 7-eleven will be to suggest additional items on every sale. We want our employees to up-sell as much as possible. Tell me about how you could see yourself doing that if we were to hire you. BEHAVIORAL

16 Give me an example of a time when you went above and beyond. BEHAVIORAL

17 Describe an ongoing problem at your current or former employer that you were able to overcome. BEHAVIORAL

18 Do you prefer doing routine work each day or mixing up your routine occasionally? DISCOVERY

19 Tell me about a time when you disagreed with your boss. BEHAVIORAL

20 We have very busy and productive work days at 7-eleven. At times, the workload might seem to be overwhelming. Tell me about your ability to handle this kind of environment. BEHAVIORAL

21 Describe your working relationship with your previous or current colleagues. DISCOVERY

22 At 7-eleven, you might be be exposed to some constructive criticism as you learn your new position. Tell me about a situation you might have had to receive feedback and how you handled it BEHAVIORAL

23 Tell me about an error or mistake you made because of a breakdown in communication from you or one of your team members. BEHAVIORAL

24 Tell me about a typical day at your previous workplace and share how motivated and productive you were. DISCOVERY

25 At 7-eleven, we are constantly looking for ways to be committed to diversity in the workplace. Share with me an experience you might have had with someone from a different culture. BEHAVIORAL

26 Share with me some things in a work environment that you might find stressful. DISCOVERY

27 At 7-eleven, we want to be sure that we are straightforward with our prospective employees. Do you have any questions for us? DISCOVERY

28 One of the requirements for any new hire is reliable transportation. I assume that this is not an issue for you. DISCOVERY

29 Why did you choose 7-eleven to potentially work for? DISCOVERY

30 At our company, we believe in providing an adequate salary. If you are comfortable doing so, tell me about your current compensation. OPERATIONAL

31 Do you prefer to work in a team-based position or individually? DISCOVERY

32 At 7-eleven, you will be required to interact with other employees. Tell me about how you get along with others. BEHAVIORAL

33 Please tell us about a time when you had a difficult customer. What happened and how did you handle it? BEHAVIORAL

34 What does good customer service mean to you? DISCOVERY

35 What would you do if your replacement did not show up to relieve you of your shift? DISCOVERY

7-Eleven Mock Interview

Our stores are open nearly 24/7. Are there any limitations to the hours you might be available to work, including weekends, split shifts, and holidays?

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35 7-eleven Interview Questions & Answers