7-Eleven Mock Interview
Practice 35 7-Eleven interview questions covering customer service, shift operations, and retail scenarios.
Question 17 of 35
Describe an ongoing problem at your current or former employer that you were able to overcome.
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Example Answer
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357-eleven Interview Questions & Answers
Operational
1.This position requires you to lift boxes up to 50 pounds. Are you physically capable of this task?
Operational
2.Our stores are open nearly 24/7. Are there any limitations to the hours you might be available to work, including weekends, split shifts, and holidays?
Discovery
3.What do you know about 7-eleven?
Discovery
4.We are in a very competitive market. Why do you want to work for 7-eleven?
Behavioral
5.In this role with 7-eleven there are a few levels of management. Tell me about your ability to accept guidance and feedback from multiple managers.
Discovery
6.At 7-eleven, our success is greatly based on the engagement level of our employees. Tell me how you motivate yourself to stay engaged during work.
Behavioral
7.At 7-eleven we are set apart from our competitors by our incredible customer service. Tell me about your commitment to serving the customer and give me an example of a time you might have shown that commitment.
Discovery
8.At 7-eleven, one of the core values we have is to provide opportunities for growth to our current employees. Tell me about the kind of growth you desire from a company you might work for.
Discovery
9.7-Eleven has a variety of different departments and positions available at the present time. Tell me about one that most interests you and why.
Behavioral
10.At 7-eleven we take our theft prevention programs very seriously. Have you ever caught a coworker stealing? What did you do?
Discovery
11.At 7-eleven, we hire employees who stay with us for years and others who are with us for just a short time, like students who work just a summer. Which category do you see yourself in?
Technical
12.This position with 7-eleven will require you to maintain a register and make exact change. Share with me any experiences you have in handling cash.
Discovery
13.At 7-eleven we like to train and promote our employees as often as possible. Tell me about the specific career path you desire.
Behavioral
14.In this position at 7-eleven, you might encounter a dissatisfied customer. Share with me a time when you might had to handle a situation like that and what you did specifically to resolve it.
Behavioral
15.Part of your job description at 7-eleven will be to suggest additional items on every sale. We want our employees to up-sell as much as possible. Tell me about how you could see yourself doing that if we were to hire you.
Behavioral
16.Give me an example of a time when you went above and beyond.
Behavioral
17.Describe an ongoing problem at your current or former employer that you were able to overcome.
Discovery
18.Do you prefer doing routine work each day or mixing up your routine occasionally?
Behavioral
19.Tell me about a time when you disagreed with your boss.
Behavioral
20.We have very busy and productive work days at 7-eleven. At times, the workload might seem to be overwhelming. Tell me about your ability to handle this kind of environment.
Discovery
21.Describe your working relationship with your previous or current colleagues.
Behavioral
22.At 7-eleven, you might be be exposed to some constructive criticism as you learn your new position. Tell me about a situation you might have had to receive feedback and how you handled it
Behavioral
23.Tell me about an error or mistake you made because of a breakdown in communication from you or one of your team members.
Discovery
24.Tell me about a typical day at your previous workplace and share how motivated and productive you were.
Behavioral
25.At 7-eleven, we are constantly looking for ways to be committed to diversity in the workplace. Share with me an experience you might have had with someone from a different culture.
Discovery
26.Share with me some things in a work environment that you might find stressful.
Discovery
27.At 7-eleven, we want to be sure that we are straightforward with our prospective employees. Do you have any questions for us?
Discovery
28.One of the requirements for any new hire is reliable transportation. I assume that this is not an issue for you.
Discovery
29.Why did you choose 7-eleven to potentially work for?
Operational
30.At our company, we believe in providing an adequate salary. If you are comfortable doing so, tell me about your current compensation.
Discovery
31.Do you prefer to work in a team-based position or individually?
Behavioral
32.At 7-eleven, you will be required to interact with other employees. Tell me about how you get along with others.
Behavioral
33.Please tell us about a time when you had a difficult customer. What happened and how did you handle it?
Discovery
34.What does good customer service mean to you?
Discovery
