7-Eleven Mock Interview

Practice 35 7-Eleven interview questions covering customer service, shift operations, and retail scenarios.

Question 15 of 35

Part of your job description at 7-eleven will be to suggest additional items on every sale. We want our employees to up-sell as much as possible. Tell me about how you could see yourself doing that if we were to hire you.

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Amy Hagan is an HR Executive turned HR Consultant. She has 20+ years of experience in human resources, including HR Specialist for the US Department of Defense.

7-eleven is all about excellent customer service as well as excellent value and product. If hired, tell them how you plan to up-sell your customers on new and exciting products. Assure the interviewer that you are a natural salesperson.

Amy Hagan

Amy Hagan is an HR Executive turned HR Consultant. She has 20+ years of experience in human resources, including HR Specialist for the US Department of Defense.

"Up-selling is everywhere in the grocery world. From cashier displays to in-store demonstrations, to BOGO sales - there is always an option for the customer to spend more money during each visit. I do have experience in sales and fully understand the importance of up-selling in the grocery environment. I may ask the customer if they want the '3 for the price of 2' deal or if they want 10% off their next grocery purchase if they buy over 100 in groceries today. I always have my eye open for new up-selling opportunities."

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