"I served as a technical lead and scrum master for a cross-functional team prior to working as a program manager. Our team worked in a hybrid virtual environment, and I helped to facilitate various remote meetings including daily stand-ups, design sessions, feature reviews, and retrospectives. One of the areas of focus for my work in that role was monitoring the efficiency of the team and ensuring that we were connecting properly to resolve issues as quickly as possible. I implemented operating procedures to ensure we were able to be as effective away from the office as in person.
In my current role as a technical program manager, I manage a portfolio of solutions that are developed by four cross-functional teams that are all currently remote. My clients are remote as well. I am responsible for facilitating strategic planning sessions and high-level design and integration discussions. I also work directly with our project managers, product owners, and scrum masters to ensure our teams are properly aligned and following the methodology standards."
