Remember to describe any relevant technical experience such as system design, user experience design, writing queries, data analysis, integration design, or managing deployments in the event you do not have direct development experience. Some companies will accept this level of experience in lieu of engineering expertise as they speak to a candidate's ability to understand end-to-end technology solution development and support.

"My educational background is in management information systems. I understand the basics of information solution design and engineering, and I developed several solutions while I was in school. I found that my passion lay in working with customers to learn about their businesses and translate their needs into intelligent solutions that add value, so I began my professional career as a business systems analyst. I worked in cross-functional teams of project managers, analysts, developers, architects, and quality assurance analysts to develop custom web-based solutions for various operations groups within a large media company.

In my time as an analyst, I worked very closely with the architects and developers on our teams. I reviewed technical design documents, participated in code reviews, wrote queries to analyze large datasets, and performed research to help troubleshoot complex technical issues. I have experience as a delivery manager working to manage the customer-focused and technical aspects of large deployments. Finally, I have experience managing projects, resources, and budgets.

All of these experiences allow me to understand the end-to-end processes of technical solution discovery, planning, engineering, maintenance, and support from the various cross-functional perspectives that make up solution teams. This adds tremendous value to my work as a technical program manager because I am able to understand the detailed and important concerns of the various members of my teams and simultaneously assess them for business impact. Likewise, I am able to understand high-level business and customer scenarios and translate them into action plans that make sense in a technical setting."