Master 35 Technical Program Manager interview questions covering cross-functional leadership, roadmaps, and stakeholder alignment.
Question 33 of 35
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Karrie Day is a certified career coach and strategist with a passion for helping her clients define and reach their professional goals. She offers career advancement services such as brand development, resume writing and critiques, job search strategies,
Technical program managers mentor, coach, and teach on an ongoing basis. Project managers in many companies rely on program managers to assist them with project-level situations and look to them to identify growth opportunities. Interviewers ask this question to get a sense of the mentoring style a candidate can be expected to demonstrate.

Karrie Day is a certified career coach and strategist with a passion for helping her clients define and reach their professional goals. She offers career advancement services such as brand development, resume writing and critiques, job search strategies,
Remember to offer an answer that is authentic and in alignment with how a former co-worker will describe you if you plan to use that same individual as a reference. Also, select another resource such as a junior engineer or analyst in the event you have not yet had the opportunity to mentor project managers.

Karrie Day is a certified career coach and strategist with a passion for helping her clients define and reach their professional goals. She offers career advancement services such as brand development, resume writing and critiques, job search strategies,
"I think the project managers I have coached in the past would describe me as passionate about developing a dynamic and comfortable team environment. I stress the importance of ensuring that the members of their teams feel fully supported in the work that they do. I encourage them to bring conflicts to the surface and address them as soon as possible. I inspire them to challenge their teams to work with change and to incorporate agility into all that they do. I also encourage them to reward and have fun with their teams. I stress the importance of creating a culture in which the people they work with have reasons to be excited about the work they do.
The other thing I think the project managers I mentor would say about me is that I drive home the importance of getting to know the world of their customers and developing strong relationships with them. There is a lot of value to be found in applying a deep understanding of a customer's teams, business, workflows, challenges, goals, etc. I am constantly challenging the PMs I work with to learn more and teach their teams so that they can directly incorporate what they learn into the solutions they build. Getting to know their customers well goes a long way when we need to have difficult conversations, and I regularly challenge my mentees to grow in their ability to show customer empathy and think from their perspective."

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Written by Karrie Day
35 Questions & Answers • Technical Program Manager

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