"I do consider myself to be a persuasive individual. Whenever I put forth an idea or solution, I typically have an easy time getting others to accept my idea or solution because I can support it well with facts or anecdotes. Two months ago, I proposed to my supervisor that we start recording our discovery calls with clients. Of course, we would first get their permission before we would record. This way, we can gather best practices from successful calls and share them with the team. Not only will we have data available, but we'll also have a sort of paper trail to keep ourselves and our clients accountable. I showed them some statistics from other sales groups who have been successful with this practice, and we rolled it out by the next week."