QUESTION 17 OF 35

How would you define excellent customer service?

Give a definition that shows you understand customer service and what it means to go above and beyond. You can also give a specific example of a time you provided excellent customer service, showing that you have the qualities the interviewer is looking for.

"Identifying the customer's needs is the first step to excellent customer service. Once I understand their needs and wants, I can assist them much better. Next, I give the customer what they need with a good attitude and always work to exceed their expectations."

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Personal Trainer Mock Interview

How would you define excellent customer service?

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35 Personal Trainer Interview Questions & Answers