Practice 35 Personal Trainer interview questions covering client assessment, program design, and motivation techniques.
Question 17 of 35
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Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
Give a definition that shows you understand customer service and what it means to go above and beyond. You can also give a specific example of a time you provided excellent customer service, showing that you have the qualities the interviewer is looking for.

Krista Wenz has been on thousands of interview panels hiring EMS professionals and firefighters for public and private agencies.
"Identifying the customer's needs is the first step to excellent customer service. Once I understand their needs and wants, I can assist them much better. Next, I give the customer what they need with a good attitude and always work to exceed their expectations."

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Written by Krista Wenz
35 Questions & Answers • Personal Trainer

By Krista

By Krista