One of the most difficult cases I've handled as a nurse was a young woman in her 20's who was on dialysis and nearing the end of her life from being addicted to drugs. It was extremely difficult to see her struggle with the addiction and facing the reality of what it had done to her body. At the same time, it was very sad seeing her family grieve for the short life she had and how they perceived she ruined it. This helped me become a more empathetic nurse and to realize that patients come from all different backgrounds and stories. I use this every day when dealing with nurses and patients. It has helped me be more understanding and patient with everyone I come into contact with.