What type of duties did you handle in previous positions?

Avoid appearing as though you do not understand the job description or do not have any background experience. The interviewer saw something they liked on your resume, or you wouldn't have an interview. Focus on your knowledge of the position and your relevant background.

Focus on any direct experience you have related to an Insurance Assistant role. This could include typing, filing, routing telephone calls, or anything in your history that supports your knowledge of the role for which you are interviewing.

"When I worked as an administrative assistant at XX company, my duties varied. They included assisting management staff in preparing confidential documents, completing and updating records, and processing invoices through an electronic system. I also had to be very flexible and assist other staff in varied roles as needed."

"For the past several years, I volunteered at the public library, which allowed me to work specific hours while raising my children. In this role, I helped keep the library running efficiently by carrying out clerical duties and was available to help visitors and students find the resources and materials they were looking for."