Insurance Assistant Mock Interview
Excel in your Insurance Assistant interview with 32 questions covering policy processing, client service, and claims support.
Question 20 of 32
How do you handle interruptions, such as questions or comments from colleagues in your daily work?
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Emily McMannes is an organizational leader with 20 years' experience interviewing and hiring a variety of candidates in both a global organization (AstraZeneca) and a university environment (Texas A&M University).
The interviewer wants to know that you can handle interruptions and return to the task at hand. They also want to know that you feel a sense of belonging within the company and are happy to help a colleague when needed.
Emily McMannes is an organizational leader with 20 years' experience interviewing and hiring a variety of candidates in both a global organization (AstraZeneca) and a university environment (Texas A&M University).
Focus on being positive about interruptions. Acknowledge that you would occasionally need to interrupt colleagues, as well.
Emily McMannes is an organizational leader with 20 years' experience interviewing and hiring a variety of candidates in both a global organization (AstraZeneca) and a university environment (Texas A&M University).
Avoid telling the interviewer that interruptions annoy you or that you have trouble refocusing.
Emily McMannes is an organizational leader with 20 years' experience interviewing and hiring a variety of candidates in both a global organization (AstraZeneca) and a university environment (Texas A&M University).
"I feel that it is very productive to bounce ideas off of colleagues and vice versa. I welcome colleagues that seek my opinion, even if it interrupts a task I am working on. If I have time and am not on a deadline, I would happily put my current task aside to discuss their question or comment. If I do not have the time or need to finish something urgently, I would kindly ask them if we might schedule a time later in the day to discuss their question."
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