Excel in your Insurance Assistant interview with 32 questions covering policy processing, client service, and claims support.
Question 32 of 32
Why the Interviewer Asks This Question
Focus Your Answer On
Stay Away From
Company policy questions
If you don't know
Community Answers

Emily McMannes is an organizational leader with 20 years' experience interviewing and hiring a variety of candidates in both a global organization (AstraZeneca) and a university environment (Texas A&M University).
The interviewer wants to know if you would just hand out information or check to see if it is appropriate to do so. In some cases, simple policies can be offered, but more complex questions would require some research.

Emily McMannes is an organizational leader with 20 years' experience interviewing and hiring a variety of candidates in both a global organization (AstraZeneca) and a university environment (Texas A&M University).
Let the interviewer know you would research company policies and learn what to share/not to share with other co-workers, visitors, or family/friends.

Emily McMannes is an organizational leader with 20 years' experience interviewing and hiring a variety of candidates in both a global organization (AstraZeneca) and a university environment (Texas A&M University).
Avoid appearing as if you do not know or do not care about company policies or how they are distributed. Make sure the interviewer knows that you will learn the policies and where to direct others to find them.

Emily McMannes is an organizational leader with 20 years' experience interviewing and hiring a variety of candidates in both a global organization (AstraZeneca) and a university environment (Texas A&M University).
"Yes, the company policy to uphold safety and security is very important. You can find detailed information here (provide website)."

Emily McMannes is an organizational leader with 20 years' experience interviewing and hiring a variety of candidates in both a global organization (AstraZeneca) and a university environment (Texas A&M University).
"I am unsure exactly how that policy is stated. Let me research it and get back to you by (give time frame)."

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Written by Emily McMannes
32 Questions & Answers • Insurance Assistant

By Emily

By Emily