Insurance Assistant Mock Interview

Excel in your Insurance Assistant interview with 32 questions covering policy processing, client service, and claims support.

WRITTEN BY EMILY MCMANNES
QUESTION 18 OF 32

How proficient are you with technology?

This is where your technical skills shine! The interviewer wants to know how tech-savvy you are. You can look to the job description to see what they are looking for, and it should be easy to determine the most important skills. If you do not have one of those particular skills, do not worry! Employers do not necessarily expect all of these skills, though it is helpful. They are more interested in your willingness and ability to learn what you don't know.

Focus on what you know best! Emphasize whichever you are BEST at and give examples of other types of software you have utilized and explain what you used them for. If you have insurance-specific technology experience, that's a plus! Mention that you are a quick study and would welcome the opportunity to get up to speed on any programs you are not familiar with.

Avoid leading with a negative, such as, "I am terrible in XX program but..." The interviewer wants to hear positive and knowledgeable information. It's ok to say you are "less experienced" with something, but make emphasize your strengths first. Explain you are willing and able to learn any technology you are unfamiliar with.

"I am extremely proficient in all of the software described in the job description. I utilized XX insurance software to (describe what you used it for), MS Office for just about everything, and Python/SAP/Other Specific Software for (describe what you used it for)."

"I am extremely proficient in MS Office and have utilized all of its functions to (describe some things you used it for like spreadsheeting, creating Word documents and PowerPoints, etc.). I have limited experience in XX, but I have had some training and am very interested in learning more about its functions."

Emily McMannes
32 QUESTIONS & ANSWERS · INSURANCE ASSISTANT
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