Insurance Assistant Mock Interview
Excel in your Insurance Assistant interview with 32 questions covering policy processing, client service, and claims support.
Question 17 of 32
Tell me about the most difficult supervisor you have ever worked with and how you went about working with them.
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Emily McMannes is an organizational leader with 20 years' experience interviewing and hiring a variety of candidates in both a global organization (AstraZeneca) and a university environment (Texas A&M University).
The interviewer wants to know you're not going to bad-mouth an old boss. That's something you never want to do.
Emily McMannes is an organizational leader with 20 years' experience interviewing and hiring a variety of candidates in both a global organization (AstraZeneca) and a university environment (Texas A&M University).
Explain how you went about working with this difficult supervisor. Give a brief reason why the supervisor was difficult and explain how you worked it out.
Emily McMannes is an organizational leader with 20 years' experience interviewing and hiring a variety of candidates in both a global organization (AstraZeneca) and a university environment (Texas A&M University).
Do not talk badly about an old boss. You can describe a person as "difficult" without saying "the guy was an idiot."
Emily McMannes is an organizational leader with 20 years' experience interviewing and hiring a variety of candidates in both a global organization (AstraZeneca) and a university environment (Texas A&M University).
"My former boss was a couple of generations older than I was, and he was adamant about keeping all office procedures as they had been for the past 30 years. This caused the whole team frustration, as we were trying to utilize antiquated equipment and processes to keep up in a high-tech world. At first, I made suggestions on how to automate processes, but he just wouldn't hear it. He was a very nice guy in general, and so I just figured I'd do it his way. He was the owner, after all! But we took about a year to do tasks that could have been done in five minutes!"
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