Tell me about the toughest negotiation you have ever facilitated.

Apartment Leasing Agents will negotiate many factors, including listing features, pricing, length of leases, and re-negotiating expired tenancy or property owner contracts. Show the interviewer that you are capable of handling a tough negotiation.

"Negotiating rent is always a challenging situation for me, as an Apartment Leasing Agent. Everyone wants to get a good deal; however, the outcome must work for all parties involved. The toughest rent negotiation I came across was during a hectic season where many comparable properties were available on the market. The tenant wanted utilities included, and they were ready to sign a 2-year lease with no negotiation on the rental amount. The property owner was headstrong and did not understand the value of a 2-year lease. I did a lot of work with backchecks and phone calls to the applicants' references. They had a solid history with good credit and a steady job. After presenting all of these factors to my client, my client agreed to include utilities. Everyone was happy in the end, and the tenant ended up staying for four years, which was incredible."