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Question 27 of 30
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Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
This question aims to determine how pragmatic you are when faced with a difficult situation in a professional setting. Often, a person who feels overwhelmed in a stressful situation might overcomplicate their approach to finding a solution when responding to matters emotionally. Whereas someone who has little difficulty responding quickly under pressure and can keep a level head will recognize the best solution is most often the simplest. So this question aims to evaluate your response and how practical and sound your judgment is when responding to such situations.

Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
The assessment model will assess your proficiency level with the example you provide. It will evaluate your approach to the situation, the ownership you took, and the success of the outcome. It will also evaluate the confidence in your delivery.

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"(Situation) With Company X, we had a serious space issue in our warehouse. (Task) As the Warehouse Manager, it was up to me to find a creative and affordable solution. (Action) I rearranged our shipping lanes to allow smaller customer orders to be contained in one area. Next, I arranged for large customers to have a dedicated shipping area. (Result) This change made locating shipments and loading trucks much easier. My team of operators was thrilled with the change."

Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
Research how the company you are interviewing for approaches solving problems. Incorporate their language into yours by adopting some of their keywords and key phrases. Reflect upon your career and make a list of appropriate measurable examples of your logic put into action. Summarize the problem you faced, reviewing the pros and cons of each decision and why you believe the solution you chose was the best option. Be sure to include details of the positive impact your approach had on your employer, your systems, and your teams.

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Written by Kevin Downey
30 Questions & Answers • HireVue

By Kevin

By Kevin