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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
Walt Disney Studios is busy with incredibly high profile projects, and the hiring authorities need to know that you are self-aware and highly communicative. On occasion, mistakes will happen, and discussions will break. The interviewer would like to know about a time when communication was weak on your part, and a mistake occurred. Think back to a time when you made an error in communication, and it caused a ripple effect that reached your team members or your organization as a whole. The final part of your answer needs to include the steps you took to repair the situation. Make sure to conclude your answer on a positive note.

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I recall one instance where I misread an email from one of my subordinates. The punctuation was incorrect, and I read it in in a dire tone rather than in a positive one, as intended. After a tense conversation, the employee clarified her intention, and it seems I was mistaken. She and I agreed to exercise verbal communication regularly to avoid a similar situation from happening again."

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Written by Rachelle Enns
30 Questions & Answers • Walt Disney Studios

By Rachelle

By Rachelle