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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
The interviewer would like to know about a time that your communication skills improved a work-based situation. Possessing the skills to enhance communication in the workplace is a precious asset. Talk about a time when you used your excellent communication skills to improve a potentially harmful situation with a co-worker or client. Perhaps you saved the fate of a project, were able to reiterate the intention of an email before feelings were hurt, or you helped a cross-departmental effort to go smoothly.

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"Recently, we were working with a client who continued to change the direction of our work. Our team was heading down one path, and before we knew it, the client expected us to go another direction. I suggested that we hold a weekly status touch base call to ensure better two-way communication. This approach worked very well, and we were able to get the project back on track."

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Written by Rachelle Enns
30 Questions & Answers • Walt Disney Studios

By Rachelle

By Rachelle