What experience do you have providing education or training to fellow colleagues, students or to your patients?
As you research University Hospitals of Cleveland, you'll find their mission statement is: To Heal. To Teach. To Discover. For this question, your interviewer will be looking to hear about your experience and your ability to teach others. Whether you've done this with patients or fellow colleagues, be sure to point out your style of educating others and point out a particular time your training was appreciated and effective. As well, be sure to show an appreciation for education in the healthcare industry and talk about why it is important to those that you work with in your job.
"As an experienced CT Technologist at a large healthcare system, I work with pretty much all of our new technician going through orientations on equipment training and documentation training. When I am working with new employees, it is important for them to understand why we do the things we do, not just the how we do the things we do. Because of this, I do a lot of explaining so new employees can understand how things work. I'm also a firm believer in letting new employees learn with a hands on approach versus a reading online materials and reference materials approach. All of the new staff I work with appreciate the time I take with them and for me, it helps build a strong working relationship for the future between us."
Community answers are written by other candidates practicing this set. Reading how others frame the same question is one of the fastest ways to sharpen your own.
Anonymous Answer
I had the experience of teaching people how to use a new registration system, I took a slow patient approach,
you could see the happiness in their faces when the nervousness was gone. I will always remember the people
who showed me the way.
Marcie's Feedback
Good example! But make sure to provide lots of details to make your response memorable to the interviewer. Why was a new registration system being implemented? Why were you selected to teach others how to use it? What steps did you take to teach them? Were there any other instances when you trained or educated others around you that you could also mention?
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