University Hospitals Of Cleveland Mock Interview
Practice 31 University Hospitals Of Cleveland interview questions covering clinical scenarios, patient care values, and healthcare teamwork.
Question 13 of 31
University Hospitals Of Cleveland seeks to hire those with strong problem solving skills. When were you able to successfully resolve a problem in the workplace?
How to Answer
Example Answer
Community Answers
Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
Problem-solving and dispute resolution are critical skills to possess. Display to the interviewer that you are capable of problem-solving within the workplace. Talk about a time when you were creative, proactive, and displayed the leadership qualities required to resolve a workplace issue.
Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
"In my most recent position we had a consistent problem with employees showing up late for their shifts or calling in sick at the very last moment. Rather than the typical documenting and reprimanding style that management usually takes, I decided to track the results of an accountability reward system. For 180 days, my employees were rewarded for coming to work 10 minutes early. Also, for every month with zero sick days, a bonus was added. In the end, we awarded those with perfect attendance a 600 bonus. The bonus' cost us less money, in the end than the cost of lowered productivity due to absent employees. The program was a success, and upper management chose to keep it implemented for another six months. We will re-assess in December, but it seems to be working very well."
Interview Coach
Jaymie
A real coach, not AI. I read every answer myself and write back with personalized feedback.
Typically responds within 24 hours.
0 - Character Count
Anonymous Answer
The Medical Care Center was changing to electronic charts, but there was still paper visits that needed to be
coded, they were sent to another location and had to be put in date order, I developed a system where the current
date was moved to the front and in doing that made it easy for medical staff to find a visit if needed.
Marcie's Feedback
Nice! This sounds like it was helpful to your colleagues. Was the medical staff originally having trouble locating files? Make sure to emphasize what the problem was that you solved.
Unlock All 31 University Hospitals Of Cleveland Questions
Prepare for behavioral and healthcare-specific questions that UH interviewers emphasize.
Get StartedJump to Question