How would you handle an issue with a policy or procedure?

Policies often come into play throughout the growth of a company. Change can be challenging for many, especially when the messaging is unclear for sweeping policy changes, restructures, or rebranding. This often results in a workforce feeling insecure about their job security, resulting in a fear-based reaction and defensive posturing. Therefore, this question aims to uncover how you cope with and adapt to change. Being adaptable while supporting your leadership is essential here. The Hershey Company strives to keep up with the ever-constant evolution of their industry, making changes in policies or procedures inevitable. This means policies can change quickly and you'll be expected to adapt and support the company's direction and vision. The interviewer wants to hear your perspective on such matters.