Sensitive situations are likely to occur. Although there is nothing wrong with being singularly focused on a task, sometimes you have to exhibit adaptability and make sacrifices for the benefit of your customers and team.

Target states on their website, "We believe in the collective power of difference. To accomplish more and strive to continuously make things better for each other and our guests. We do the right thing, win the right way and succeed as part of a team. We must demonstrate our commitment to building a strong ethical culture by: Modeling Target's values through our decisions and actions. Exhibiting honesty, respect and concern for others through every interaction. Understanding and following Target policies and procedures. Complying with all laws. Seeking guidance when you have ethical questions or concerns. Reporting any suspected violations or concerns. By holding ourselves and each other accountable to these standards, we deliver on our purpose and values while deepening the trust of our guests, team members, stakeholders and our communities."

The assessment vendor will evaluate how adaptable you are and how you cope with work-related stress by studying your tone and nonverbal cues just as much as they'll evaluate your choice of words. Keep it natural. Show your personality. Maintain eye contact in front of the camera as if you're speaking face-to-face with a person. Try to exude confidence in your abilities.