What do you see as the most pressing challenge within the banking industry currently?

"I've found the integration of traditional banking models with rapidly changing technology to be one of the most pressing challenges we're currently facing in the industry. Brick-and-mortar is no longer the norm for many clients, especially those younger, when managing their finances and interacting with banking professionals. I've found this challenge to be an exciting opportunity to expand my digital offerings with clients and provide the best service possible even when I've never met a client face-to-face."

"With the digitalization of banking offerings, I think ensuring security and preventing fraud is the most pressing challenge facing the industry. In my previous role, my team worked with an outdated legacy system that presented various security risks. I'm drawn to Standard Bank because of the emphasis you've placed on being fully digital while also fully human in your customer service model, and I look forward to the opportunity to contribute to a team that is on the cutting edge of technological advances and takes pressing security challenges seriously."