"In my experience, relationships are central to success in the banking industry. I regularly use various meeting platforms -- like Zoom, Teams, and Google Meet -- to check in with clients and colleagues and add a more human touch to remote meetings. I find these calls to be much more effective than a traditional phone call. I also have experience working with various customer management systems to keep track of progress and ensure that clients remain engaged. In my personal life, I use many of the same video platforms to connect with distant family and friends as well as utilize social media for personal and professional updates."

"Technology has allowed me to connect with colleagues and clients in locations all over the world amidst an increasingly remote workforce. I think it's critical to use the new technologies we have available to us to make our work more productive and effective. The past few years, I've incorporated social media into my prospecting process. LinkedIn has been a fantastic tool for engaging more deeply with existing and prospective clients. I strive for transparency in my relationships by sharing my calendar with colleagues and clients and allowing them to grab a spot on my calendar whenever they need to meet. When we can't see each other face to face, it's critical to regularly check in with phone and video calls and messages, whether in my personal or professional life."