How to Answer: This position at Standard Bank requires a high degree of collaboration. If hired for this role, how would you handle stressed-out clients or team members?
Advice and answer examples written specifically for a Standard Bank job interview.
28. This position at Standard Bank requires a high degree of collaboration. If hired for this role, how would you handle stressed-out clients or team members?
How to Answer
Many roles at Standard Bank require you to think and act quickly in a fast-paced environment. As a result, you will likely deal with colleagues and clients who are stressed out, overwhelmed, or working under tight deadlines. Depending on your role at Standard Bank, you might also need to work long hours and face stressful deadlines. Your interviewer wants to know that you will be able to work effectively in that kind of environment. Discuss a time when you've thrived in a high-pressure and fast-paced environment like this in the past, highlighting the personality traits that have contributed to your success in these types of situations.
Answer Example
"Being a person that thrives in a fast-paced work environment, I'm confident in my ability to handle stressed colleagues and clients. As you can see from my resume, I've spent the last two years in the investment banking industry, where my team handled an enormous workload and worked under incredibly tight deadlines all of the time. Realizing that someone else's stress wasn't directed at me was the key to maintaining personal health and balance on the job. Furthermore, I learned to use tight deadlines as motivation to work as efficiently as possible. My experience in banking allowed me to grow comfortable with market volatility and communicate the factors outside of my control. I imagine I would be drawing on these experiences frequently as a team member with Standard Bank."