Are you aware that this job has goals and targets? When have you worked in a similar environment?
Depending on your role with Navy Federal Credit Union, you may have business targets for opening new accounts or cross-selling a new product. Representatives of Navy Federal Credit Union should exhibit confidence in their products and services offerings and reflect enthusiasm when sharing with their members. They should also be skilled in identifying their members' individual and unique needs. Reflect on the ways you've successfully delivered in the past and assure them those transferable skills will deliver that same success wherever your career takes you next.
"Meeting important targets and goals is a large part of my current role. If a customer is missing an important product such as checking, savings, or a credit account, I will tell them about the product and how it benefits their financial goals. I am more than comfortable performing job functions that include targets and goals."
"I am somewhat competitive from my time in team sports, so the idea of having goals and targets to meet is very enticing to me. I know that the right banking product can make all the difference to a member, so I am happy to make recommendations based on my observations."
Community answers are written by other candidates practicing this set. Reading how others frame the same question is one of the fastest ways to sharpen your own.
Anonymous Answer
Yes, I have worked in sales at MetroPCS and we would have targets for selling things. If I see a way a customer could improve their banking situation I would be happy to let them know about the promotions in their checking, savings, or credit account.
Chad's Feedback
Good answer! Your previous experience working in sales will help set you apart from other applicants. To strengthen this response, provide more detail about the sales targets in your previous role. What kinds of sales targets were you required to meet? Did you meet or exceed the targets on a regular basis?
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