QUESTION 4 OF 32
The internet is constantly changing the conversation between Hampton Inn and our customers. What are your thoughts on the use of social media marketing platforms such as Facebook, Twitter, and Instagram?
The interviewer would like to know that you are comfortable with various methods of social media and assess your skill level in the use of modern technology. Be positive in your answer, by sharing your readiness to use various forms of electronic media to reach and interact with guests.
"I see that Hampton Inn has a strong social media platform. You are very engaged with your followers and commenters. I feel that social media marketing has influenced companies to react faster and more openly to customer complaints - which is great. I am 100% on board with where social media marketing is taking the hospitality industry, and I think that Hampton Inn is doing a great job in responding to their guest's needs and wants.."
