QUESTION 21 OF 32

Give me an example of a time when you went above and beyond.

The interviewer is trying to assess your willingness to do everything you can to ensure a guest positive experience. Display to the interviewer that you can do more than just the bare minimum and that you look for ways to be of service to the needs of the client.

"Last week I noticed that my manager had not completed the schedule for the following week. Some of the staff were complaining that they didn't have their work schedule yet. Rather than going to my manager with the complaint, I offered to take on some of her work so that she would have the time to complete the schedule. We worked together for a couple of overtime hours that day and she was able to catch up on everything. It felt good to help."

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Hampton Inn Mock Interview

Give me an example of a time when you went above and beyond.

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32 Hampton Inn Interview Questions & Answers