Practice 32 Hampton Inn interview questions covering guest service, brand standards, and hospitality excellence.
Question 21 of 32
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James McMechan has over 30 years of management experience, primarily in the hospitality and auto industries. He has interviewed hundreds of applicants and trained effective and engaged employees.
The interviewer is trying to assess your willingness to do everything you can to ensure a guest positive experience. Display to the interviewer that you can do more than just the bare minimum and that you look for ways to be of service to the needs of the client.

James McMechan has over 30 years of management experience, primarily in the hospitality and auto industries. He has interviewed hundreds of applicants and trained effective and engaged employees.
"Last week I noticed that my manager had not completed the schedule for the following week. Some of the staff were complaining that they didn't have their work schedule yet. Rather than going to my manager with the complaint, I offered to take on some of her work so that she would have the time to complete the schedule. We worked together for a couple of overtime hours that day and she was able to catch up on everything. It felt good to help."

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Written by James McMechan
32 Questions & Answers • Hampton Inn

By James

By James