QUESTION 13 OF 32

Tell me about a time when you discovered a problem and went beyond regular expectations to fix it.

The interviewer is trying to assess whether you are a self-thinker who can empower yourself to meet a customer's request or a follower who is timid. and unwilling to make a tough call. Because Hampton Inn prides itself in great customer service, there will be times when you need to make a decision to go above a customer's expectations.

"When I worked as an admin assistant at my last job, I was in charge of purchasing. I noticed we had been spending quite a bit of money on paper and plasticware. I compared the cost of disposables to the cost of buying permanent dishes and utensils for the kitchen. It turned out we were able to save the company hundreds of dollars each year by simply investing in dishes and silverware!"

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Hampton Inn Mock Interview

Tell me about a time when you discovered a problem and went beyond regular expectations to fix it.

Unlock all 32 Hampton Inn questions

32 Hampton Inn Interview Questions & Answers