Fidelity Mock Interview

Practice 35 Fidelity interview questions covering finance, client service, and regulatory knowledge.

Question 8 of 35

Tell me about the systems and tools that you lean on to do your job.

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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.

If Fidelity mentions any tools or tech in their job posting, be prepared to discuss your exposure to those during your interview. Perhaps they use specific software or programs to help analyze trends in the financial market. Talk to the interviewer about the tools you currently use and others you have used in the past. Share your methodology, any systems you've implemented for yourself or the workplace, and how you shore up your success. "If you're the type that's always looking for ways to improve performance and efficiency, Fidelity's team is for you." If you are new to your career, you can mention any programs you used at university or during your internship. Show the interviewer that you are eager and willing to learn.

Rachelle Enns

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.

"First and foremost, I use my CRM all day long and rely heavily on it when it comes to my pipeline of business and existing client portfolio. I use Capsule because it's a CRM that allows me to share progress with my team should we work on larger investment accounts together. Aside from my CRM, I also use email marketing automation software, allowing me to keep my leads warm with an email funnel that I have automated. A new tool I love is NestEgg Estimator, a Google app that takes my client's finances and breaks them down into income, taxes, assets, and debt, better helping me calculate their retirement needs. The app allows me to play out various scenarios, such as changes in job, expenses, and spending."

Rachelle Enns

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.

"I have been teaching myself a few new tools in anticipation of my first job in wealth management. These tools include Salesforce CRM, where I have been taking their free webinars and tutorials. I have used YouTube channels to learn additional tech, such as Black Diamond, a cloud-based portfolio management platform. I understand that Black Diamond will help me with information aggregation, customizing reports, and other tasks required as a junior advisor."

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35Fidelity Interview Questions & Answers

Customer Service

1.Fidelity is client-centric. How do you continually strengthen relationships with your existing client base?

Communication

2.Wealth management is a general term. How would you explain what we do at Fidelity to someone unfamiliar with our company?

Diligence

3.As a financial professional, have you ever been asked to act unethically? If so, how did you handle the situation?

Customer Service

4.In an initial client meeting, how do you first assess a client's financial position?

Education

5.How do you stay current on developments and trends in wealth management?

Education

6.Walk me through your education and how it relates to a career in wealth management.

Communication

7.How would you explain mutual funds to someone unfamiliar with the concept?

Organizational

8.Tell me about the systems and tools that you lean on to do your job.

Behavioral

9.Do you prefer to work independently or with partners?

Education

10.Do you have your Certified Financial Planner (CFP) designation? If not, is this something you would like to achieve?

Salary

11.In this role, your compensation is tied to your productivity. How do you feel about working in a highly commissioned role?

Diligence

12.Analytical skills are critical to success at Fidelity. How are you analytically-minded?

Experience

13.How do you show potential clients that you are a trusted source of information on wealth management and other financial topics?

Discovery

14.Which factors do you believe impact the growth of the wealth management industry the most?

Compatibility

15.We've found that our team members who are active in their community tend to see more success. Tell me about an organization or group your are involved with outside of work.

16.How do you react to setbacks in portfolio management?

Customer Service

17.How would you build a relationship with demanding or intimidating clients?

Career Goals

18.Why do you want to work in the financial space? Where would you like your career to take you?

Communication

19.Do you have experience preparing and delivering presentations?

Compatibility

20.How will your skills complement Fidelity?

Experience

21.What skills did you learn in your current role that will help you succeed at Fidelity?

Competency

22.How do you deal with client rejection or objections?

Competency

23.What do you believe is the biggest challenge facing the wealth management industry today?

Experience

24.Would you cold call for a year if it meant you had a steady client list afterward?

Direct

25.Have you ever broken a non-disclosure, privacy, or confidentiality agreement?

Discovery

26.Do you have a personal or professional mission statement?

Ask The Interviewer

27.Do you have any questions about this job or Fidelity?

Career Goals

28.Why do you want to work at Fidelity?

29.What is your greatest strength as a finance professional?

30.What is your greatest weakness as a finance professional?

Salary

31.What are your salary expectations?

Diversity

32.What's your approach to working with individuals with different backgrounds or points of view than your own?

Problem Solving

33.What is your approach to risk taking?

Teamwork

34.How do you build relationships with your teams?

Job Satisfaction

Fidelity Mock Interview

Tell me about the systems and tools that you lean on to do your job.

35Fidelity Interview Questions & Answers

1.Fidelity is client-centric. How do you continually strengthen relationships with your existing client base?

2.Wealth management is a general term. How would you explain what we do at Fidelity to someone unfamiliar with our company?

3.As a financial professional, have you ever been asked to act unethically? If so, how did you handle the situation?

4.In an initial client meeting, how do you first assess a client's financial position?

5.How do you stay current on developments and trends in wealth management?

6.Walk me through your education and how it relates to a career in wealth management.

7.How would you explain mutual funds to someone unfamiliar with the concept?

8.Tell me about the systems and tools that you lean on to do your job.

9.Do you prefer to work independently or with partners?

10.Do you have your Certified Financial Planner (CFP) designation? If not, is this something you would like to achieve?

11.In this role, your compensation is tied to your productivity. How do you feel about working in a highly commissioned role?

12.Analytical skills are critical to success at Fidelity. How are you analytically-minded?

13.How do you show potential clients that you are a trusted source of information on wealth management and other financial topics?

14.Which factors do you believe impact the growth of the wealth management industry the most?

15.We've found that our team members who are active in their community tend to see more success. Tell me about an organization or group your are involved with outside of work.

16.How do you react to setbacks in portfolio management?

17.How would you build a relationship with demanding or intimidating clients?

18.Why do you want to work in the financial space? Where would you like your career to take you?

19.Do you have experience preparing and delivering presentations?

20.How will your skills complement Fidelity?

21.What skills did you learn in your current role that will help you succeed at Fidelity?

22.How do you deal with client rejection or objections?

23.What do you believe is the biggest challenge facing the wealth management industry today?

24.Would you cold call for a year if it meant you had a steady client list afterward?

25.Have you ever broken a non-disclosure, privacy, or confidentiality agreement?

26.Do you have a personal or professional mission statement?

27.Do you have any questions about this job or Fidelity?

28.Why do you want to work at Fidelity?

29.What is your greatest strength as a finance professional?

30.What is your greatest weakness as a finance professional?

31.What are your salary expectations?

32.What's your approach to working with individuals with different backgrounds or points of view than your own?

33.What is your approach to risk taking?

34.How do you build relationships with your teams?

35.How do you balance your work life and personal life?