Talk about a time you succeeded on the job when faced with intense pressure and stress.
As one of the busiest pharmacy retailers in the world, the team at CVS Pharmacy wants assurance that you can handle working under pressure. Your goal is to provide evidence that you have the mindset and tenacity to behave professionally and appropriately while working under pressure.
This question presents the opportunity for you to be a storyteller. Using the STAR method, form an engaging story-based response that highlights a time you worked successfully under intense pressure. STAR is an acronym for Situation, Task, Action, Result.
Use a solid and compelling example of your poise under pressure. Be as specific as you can while remaining concise and on topic. Your answer should include a story of a time when you were under pressure related to this position's duties. Your response should come from a recent scenario.
Talk about a specific time you were under a lot of pressure at work, yet you succeeded. Outline the situation, explain why you felt under pressure, and describe your actions. You ideally want to highlight that you made well-calculated decisions, even though you felt some strain or conflict. If your actions made a measurable impact, discuss the results you generated.
The average HireVue interview takes approximately 30 minutes to complete. This one-way video interview typically includes three to five questions. Depending on the hiring company's parameters, the HireVue platform will generally give you 30 seconds to prepare a response and up to two minutes to answer each question. It's important to note that HireVue stops recording as soon as your time limit is up, so it's better to run under time than overtime.
"Having been in a retail pharmacy setting for the last eight years, I feel I've become very good at managing the daily stress that comes with the job. During the pandemic, stress was coming from several directions with vaccination requests, limited supplies, and the daily calls and visits from customers. A strict focus on my work and not worrying about external forces I had no control over helped me work through the long and stressful days. It was a mindset for me and one I look forward to bringing to the CVS Pharmacy team."