How would your most recent leader describe you?
To seriously consider you for further interviews, the CVS Pharmacy team wants evidence that you have a history of building positive relationships with previous leaders and employers. The goal of your response is to show that your character is strong, that you have built healthy relationships in your previous roles, and that your character aligns with the traits the hiring managers look for in new team members at CVS Pharmacy.
Avoid guessing what your most recent manager thinks of you. If you are not certain, CVS Pharmacy may not feel confident in your employer/employee relationships. For instance, rather than saying, "I think maybe my manager would describe me as dedicated to my work," try saying, "My manager would describe me as dedicated to my work because I deliver on deadlines and often make myself available after hours when my clients need me."
Hopefully, your current leader communicates with you and regularly expresses what they enjoy and appreciate about your work ethic. If possible, form your response around takeaways from your last performance review or a piece of feedback you have recently received from your leader. You can further solidify your answer by referring to reliable references, such as any LinkedIn recommendations on your profile.
Offer one to three of your best traits when you respond. Then, support those traits with an example of a time you emulated those behaviors. You can also provide details of a measurable accomplishment. For instance, if you received a 100% customer satisfaction survey result, mention this achievement as supporting evidence. You could say, "My most recent manager would say that I am customer-focused. I recently received a 100% customer satisfaction rating in our company's latest customer happiness survey."
The average HireVue interview takes approximately 30 minutes to complete. This one-way video interview typically includes three to five questions. Depending on the hiring company's parameters, the HireVue platform will generally give you 30 seconds to prepare a response and up to two minutes to answer each question. It's important to note that HireVue stops recording as soon as your time limit is up, so it's better to run under time than overtime.
"In my last performance review and also in some casual discussions, my current director has described me as motivated, encouraging to others, and consistent in my work. I strive to exceed expectations and encourage my fellow team members to deliver their best work. Knowing that I'm looking to move on in my career, my director is happy to speak on my behalf as a positive reference, and I included him on my list of references that I submitted."
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