Master 30 CVS Pharmacy HireVue questions covering customer care, pharmacy scenarios, and retail healthcare situations.
Question 23 of 30
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
It can feel challenging to receive criticism in the workplace, especially from a close colleague or leader. But it has happened to all of us, and the decision-makers reviewing your HireVue answers at CVS Pharmacy want to know how you react in the face of criticism. The goal of your response is to show that you can hear criticism, respond professionally, learn from the feedback, and willingly take action to make improvements.

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
Avoid discussing a time you received criticism about your character. Instead, consider providing an example where you received feedback on your skill level and were able to make noticeable improvements. Also, avoid discussing criticism around skills that are a must-have for the role.

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
This question is another way for the hiring managers at CVS Pharmacy to ask about your most significant weaknesses. For this reason, give a clear example of a time you received critical feedback on an important skill.
Using the STAR method, clearly outline the scenario and how you worked hard to improve. Be sure to highlight what you learned from the situation and spotlight how this criticism helped you improve your quality of work coming into a new role at CVS Pharmacy. End your response by discussing a lesson learned and how this lesson has boosted your career or work performance, benefitting your future employer.

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
The average HireVue interview takes approximately 30 minutes to complete. This one-way video interview typically includes three to five questions. Depending on the hiring company's parameters, the HireVue platform will generally give you 30 seconds to prepare a response and up to two minutes to answer each question. It's important to note that HireVue stops recording as soon as your time limit is up, so it's better to run under time than overtime.

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"In my first position out of my training, my initial 90-day review with my manager revealed that I wasn't holding up to the normal pace of work by my predecessors. I never questioned the fact that I may have worked slower than others over these initial three months, but I wanted to make improvements. This was a fast-paced pharmacy, and I asked my manager if I could have some extra mentoring from a senior member of our team. She thanked me for taking this initiative, and over the next three months, I shadowed a colleague for two to four hours a week. I learned some tricks and tactics to be more efficient on the job."

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Written by Rachelle Enns
30 Questions & Answers • CVS Pharmacy

By Rachelle

By Rachelle