Describe your work ethic and how this would benefit the team and customers of CVS Pharmacy.
CVS Pharmacy needs a clear idea of what drives you to do the right thing in your work every day on the job. The goal of your response is to show the decision-makers for this role that your moral principles and ethics will match the values of CVS Pharmacy.
Work ethic describes the moral principles that you apply to your work. When CVS Pharmacy asks about your work ethic in a HireVue interview, they are looking for specific wording to which they can relate.
Look for the principles and values mentioned in the job posting. If you read about the mission and values (their purpose) of CVS Pharmacy, you'll quickly see that being customer-obsessed, innovative, collaborative, and acting with integrity are their guiding principles.
After outlining your work ethic, share an example of when you demonstrated those characteristics and traits in the workplace in the past. Storytelling impacts the hiring managers because it provides evidence of your ethics and personal character.
If you want to tell a story about your ethics in action, you can form one using the STAR framework (Situation, Task, Action, Result).
The average HireVue interview takes approximately 30 minutes to complete. This one-way video interview typically includes three to five questions. Depending on the hiring company's parameters, the HireVue platform will generally give you 30 seconds to prepare a response and up to two minutes to answer each question. It's important to note that HireVue stops recording as soon as your time limit is up, so it's better to run under time than overtime.
"I am a very dedicated and loyal employee, and all of my references would attest to that fact. I know that CVS Pharmacy values the delivery of exceptional customer service. Throughout my career, I have been in very forward-facing customer roles, and my work ethic aligns greatly with this value. I work hard for my employer and deliver excellent customer service no matter how the day unfolds. For instance, I am often the last to leave because I am committed to returning every client's voicemail and email before I leave for the day."
