"Early in my career, I volunteered at a science program for kids. I built great relationships with the students, other volunteers, and staff. One day, one of the kids suffered from a panic attack unexpectedly. I knew that the site manager was gone that day, so I scanned the room for staff to notify. The other volunteers started to panic, so I quickly stepped in to de-escalate the situation. I had a few volunteers take the rest of the children to another area to play and asked another volunteer to contact the site manager and guardians. While they were doing this, I approached the child with a quiet, calm, and open demeanor. I sat down next to him and told him I was there to listen whenever he was ready. After some time, he improved, and we were able to get him home safely to his family."