"Who we serve: Individuals and families, financial advisors, educational and nonprofit organizations, retirees, insurance companies, and governments. Providing choice for those investing for retirement, a new home, or a child's education, helping people at all income levels invest for their futures, working to educate more students, and solve social challenges. Managing the retirement savings of teachers, doctors, workers, and small business owners, supporting people during life's most difficult moments. Financing new hospitals, schools, roads, and other projects helping to drive economic growth."

You always want to seem prepared to answer the question posed while exuding confidence and communicating clearly. Enunciate your words, avoiding stutters or long pauses. Sounding too rehearsed likewise can make you sound wooden and boorish. Practice in front of your computer's camera, trying not to look at yourself on the screen, but rather maintaining eye contact with the camera lens as if you're speaking face-to-face with a person, and keep at it until you are relaxed and seem natural.

"Everyone from families to financial advisors, educational and nonprofit organizations, retirees, insurance companies, and even governmental institutions."