What would cause you to lose your temper on the job?
As a security professional, you must maintain control and poise each day. By doing so, you command authority and build trust. The interviewer knows that everyone has their threshold, and no day in the security industry is the same.
Provide an example of what may cause you to become upset but assure the hiring authority that you would never lose your temper at work. You can mention any techniques and tricks that you apply to ensure an even-keeled temperament.
"I have seen other security professionals lose their temper, and it always seems highly unprofessional. I have never lost my temper on the job because the better way to command respect is to be collected and poised. If I were to lose my temper on the job, it would have to be in the midst of a very high-stress, aggressive situation where I am in a corner, and safety threats were present, whether against me or anyone else."
"I cannot think of a scenario where I would lose my cool on the job. With that said, I have zero tolerance for violence or threats against other people. If faced with a violent situation, I would use full force to stop the situation. Typically, I have a very calm and collected personality. If I feel my blood pressure rising, I remind myself that the most emotional person is most likely to lose in any given situation. This reminder keeps me in check."
Focus on assuring the interviewer that you remain calm and professional even when faced with a hostile situation. Allied Universal does not want to hire security professionals who have anger issues or who will lose their temper on the job.
Community answers are written by other candidates practicing this set. Reading how others frame the same question is one of the fastest ways to sharpen your own.
Anonymous Answer
Nothing, it is extremely unprofessional to "lose one's temper" on the job...or anywhere for that matter. If I feel my temperature rising, I step back, take a few deep breaths, and press on...an example of when someone was trying to "get to me", I said, "right now I need a few minutes so I can hear what you're trying to say to me, then I can talk to you, ok?"
Stephanie's Feedback
Great--you come across as very professional, mature, and collected. It's great that you're not at risk of losing your temper at work!
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