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ADT Security Systems Interview
Questions

30 Questions and Answers by Rachelle Enns
Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.
Job Interviews     Companies     Business     Security Services    

Question 1 of 30

Do you have a long-range career objective in security services?

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1.

Do you have a long-range career objective in security services?

ADT Security Systems has many available options when it comes to growing your career within their organization. If you are not sure of the opportunities available to you, visit their careers website, and search around their current openings. By doing this exercise, you can learn a lot about what will be available to you now, and in the future.

One of the objectives of this question is for the interviewer to get an idea if this role and industry are a long-term fit for you. Be open with the interviewer about your ambitions within ADT Security Systems on a short and long-term basis. Share what promotions you hope to eventually receive and discuss what you wish to learn from being a part of their organization.

Rachelle's Answer #1

"I am a committed employee, as you can see from the six years I have spent with my current company and the five years tenure in the role before. Now, I am looking to make a long-term career change into a company like ADT Security Systems that offers more growth opportunities within security services. While browsing your website, I set my eyes on a Corporate Security Officer Trainer opportunity. This role is one that I would like to earn my way into, over the years, with your support."

Rachelle's Answer #2

"My long-term goal within security services is to move into a field-based training role; ideally working with new security recruits. That said, I know there is a long way to go to get there, so my initial goal is to earn a senior security guard opportunity. I love that you advertise promoting from within, and I look forward to the opportunity to rise through the ranks here at ADT Security Systems."

2.

The security services industry ever-changing. How do you remain up to date on security-related trends and topics?

The hiring authority is looking for a genuine interest in the security services industry. Maybe you read law-enforcement related books, subscribe to security-related journals or subscribe to a blog related to security tech. Briefly share with the interviewer how you stay up to date on trends, and topics in the security services industry.

Rachelle's Answer #1

"I am always interested in reading about the new tech releases, making security services even more effective. Most often, I read The Police Journal and Security Magazine. I subscribe to them digitally so that I never miss an important article."

Rachelle's Answer #2

"I recently read an article about AI, robotics, and how these advancements and shifting the security services industry. I have some Google alerts set to help me stay on top of these and other related security topics."

3.

Do you have current certification in First Aid, and CPR?

This question is pretty basic, considering it's either a yes or no answer. With that said, the interviewer would like to see you elaborate on details such as when you received your certification, and when your certs are up for renewal. Be sure to bring your certifications with you so that the hiring authority can take copies for your candidate file.

If you are not certified, express that you are willing to obtain this certification on your own time. Chances are, ADT Security Systems may put you through the training once hired; however, it's nice to offer as this shows enthusiasm and initiative.

Rachelle's Answer #1

"I hold a valid certification in both First Aid and CPR. My certs are valid for another two years. I did bring them with me so that you can make copies for your records."

Rachelle's Answer #2

"After reading in the ADT Security Systems job posting that you require valid certification in First Aid and CPR, I registered to take these courses at the community college. The first course begins in three days so; I am happy to say that I will soon be certified."

4.

Have you worked in cash protection services of any kind?

Cash protection services can include:

- Armored truck transport
- Cash vault services
- Bank or financial premise protection
- ATM services, and more

Walk the interviewer through any experience you may have in this area by outlining who your clients or employers have been, perhaps the amount of money you were responsible for, and how many years experience you bring. If you lack experience in cash protection services, mention that you are keen to learn and train in this area of security services. Highlight the fact that you are trustworthy and honest; two essential traits required to work in a cash protection services based role.

Rachelle's Answer #1

"For the past six years I have worked for an armored car service, providing cash protection services for a variety of banks in the area. I have moved significant amounts of cash successfully over the years; with zero incident or discrepancy."

Rachelle's Answer #2

"I am new to the cash protection services industry; however, I have firearm training and have worked in a customer service role for a bank where I received formal RAID training. I am eager to take this existing knowledge and apply it to this role with ADT Security Systems."

5.

Walk me through your experience with firearms. On a scale of 1-10, how comfortable are you around firearms?

Depending on the role to which you are applying, you may be required to be armed on the job. If you have experience with firearms, be sure to outline your knowledge and be prepared to verify any current licensing or certifications. If you are new to firearms, that is okay too! Discuss whether you are interested in firearm training and working your way into a role where this is a requirement.

Rachelle's Answer #1

"I am former military, highly trained in the use of various firearms and other weapons. My skill and comfortability level with firearms are a firm 10/10."

Rachelle's Answer #2

"My experience with firearms is limited; however, I see the importance of proper training. Should the use of firearms be a requirement of me as I grow my career in security services, I will be a keen student focused on safety and proper use."

6.

Are you familiar with IP based video systems, and other new security technologies?

There is a great deal of technology available to make our lives safer, and the interviewer would like to know how familiar you are with the choices available. If you are newer to your career, you may not be aware of more than just the basics. If this is the case, focus your answer on what you do know and be sure to express that you are willing to learn.

If you are seasoned in the security services industry, you could talk about how you have seen technology shift and improve over the years. Mention the type of security equipment and technology in which you bring experience.

Rachelle's Answer #1

"In my current role we use tech such as CCTV, IP based video systems, and even more recently, I saw the introduction of autonomous data machines and robots in the use of security monitoring. It's thrilling to see the changes in tech and how far we have come in just a few short years. I am capable of learning new tech and am keen on the introduction of new technologies."

Rachelle's Answer #2

"I have exposure to some CCTV equipment as well as other monitoring options, more from a consumers point of view. I am technically savvy and look forward to learning how to use these robust systems."

7.

What would cause you to lose your temper on the job?

As a security professional, it is crucial that you maintain control and poise each day. By doing so, you command authority and build trust. With that said, the interviewer knows that everyone has their threshold, and no day in the security industry is the same.

Provide an example of what may cause you to become upset but assure the hiring authority that you would never lose your temper at work. You can mention any techniques and tricks that you apply to ensure an even-keeled temperament.

Rachelle's Answer #1

"I have seen other security professionals lose their temper, and it always seems highly unprofessional. I have never lost my temper on the job because I feel that the better way to command respect is to be collected and poised. If I were to lose my temper on the job, it would have to be in the midst of a very high-stress, aggressive situation where I am in a corner, and safety threats were present; whether against me or anyone else."

Rachelle's Answer #2

"I cannot think of a scenario where I would lose my cool on the job. With that said; I have zero tolerance for violence or threats against other people. If faced with a situation of violence, I would use full force to stop the situation. Typically, I have a very calm and collected personality. If I feel my blood pressure rising, I remind myself that the most emotional person in any given situation is most likely to lose. This reminder keeps me in check."

8.

Our security services team must be physically fit and able to react in situations requiring a fast response. How do you ensure peak fitness and performance?

The interviewer needs to know that you meet the physical and mental demands of this job. Depending on the position at hand, there may be a fit test; however, it's more likely that the interviewer will gauge your abilities by general appearance and how you answer questions like this one. Briefly discuss the ways that you ensure top mental and physical performance at all times.

Rachelle's Answer #1

"I keep myself healthy by going to the gym regularly. I enjoy running and am currently training for my first half marathon. I believe that being in peak physical condition also helps me to stay on top of my game when it comes to mental awareness on the job."

Rachelle's Answer #2

"I ensure peak performance, in all ways, by taking care of myself and eating right. It's important to me that my mind is sharp; allowing me to think quickly on my feet when situations arise that need immediate action."

9.

Have you ever been fired from a security-related job?

If you have ever experienced job termination, you know that this is a highly dreaded interview question. BUT! There is no need to freak out when you have a very professional answer memorized and ready to go. Being fired happens to the best of us and often for situations that are out of our control. The only way to answer a question like this is to own up to it and explain the situation in brief. Finish up your response by highlighting what you learned.

Rachelle's Answer #1

"Earlier in my career, I was let go for being late to work. I took ownership of my actions, and although it was a frustrating situation, I certainly learned a lesson. Now, I am at least five minutes early for everything!"

Rachelle's Answer #2

"I am thankful for having never experienced a termination. With that said, if I am not performing up to my employers' standards, I would appreciate a frank conversation so that I have the opportunity to adjust my approach and better meet expectations."

10.

Tell me about one challenge that you overcame in your last position.

Try answering this question in three parts. First, outline for the interviewer what the situation was that you needed to overcome. Second, talk about the action that you took to overcome the challenge. Third, mention the positive results of the steps you took. Keep your story easy to follow and avoid using technical terms, names of colleagues, or insider information that the interviewer may not know.

Rachelle's Answer #1

"The biggest challenge I overcame in my previous position was the lack of training. I had some security experience; however, never in the armed vehicle sector. At first, this lack of training made doing my job feel very uncomfortable, but as I became more confident in my role, I learned what an asset I could be in the security industry. By taking my training into my own hands, asking for help from seasoned employees, and getting my hands on some great online resources, I trained myself in everything that I needed to know. Now, as a result, continued education and exceptional training are factors that I specifically look for from my next employer."

Rachelle's Answer #2

"While attending university, I had an incredibly tight schedule that rarely allowed me to get from class to class on time. Since I did not want to drop classes or change my schedule around, I decided to speak with my professors about my dilemma. We agreed that I could leave each class just 5 minutes early so that I could arrive on time to the next. By having this open conversation with my professors, they knew that I was not a disengaged student but, in fact, one that cares."

11.

Are you aware of the sectors for which we provide security services? Please list at least three.

The hiring authority would like validation that you have researched ADT Security Systems before your interview. Comb through their company website and Wikipedia page, taking special note of any 'Services' sections, and companies they highlight as valued clients. You should have a good understanding of what they do, who they serve, and within which industries before attending your interview.

Rachelle's Answer #1

"I have researched ADT Security Systems a great deal before coming here today. You serve a significant range of sectors, including banking, healthcare, and special private events. I have experience in security services for events and festivals, and I look forward to expanding my knowledge into other esteemed areas of security."

Rachelle's Answer #2

"The security services that you offer range from security guards to mobile patrol, event security, and even technical security solutions. From my research, and what I understand, you serve clients such as (list a couple of current clients from their website)."

12.

What type of security training have you received in the past?

Walk the interviewer through any security training that you may have received from a previous security services position. Your coursework may be on your resume; however, the interviewer is not asking for another bulleted list. They want you to bring the training to life for them. Discuss which training you excelled in, which coursework was your favorite, or how you finished top of the class!

If you are new to your career and without any formal training, that is okay too! Avoid leading with the negative (I don't have...) and, instead, lead with the positive and mention how you have taken the initiative to self-teach online for instance.

Rachelle's Answer #1

"In my previous role, I received excellent training in police support services, which was an exciting opportunity. I was able to learn a lot about the logistics surrounding monitoring public areas and responding to lower-priority calls. I look forward to additional training with ADT Security Systems as I am keen to grow in my security services career."

Rachelle's Answer #2

"Since applying to ADT Security Systems I have taken the initiative to take an online course on security basics. I have learned the fundamentals of security services, safety, and best practices. I am eager to learn much more through your formal training program."

13.

ADT Security Systems believes in continued education opportunities. If given a chance to expand your training on any security services topic, which would you choose?

When a potential employer mentions continued education opportunities, chances are, you're in a great place! Think about the future career opportunities that you would like to see with ADT Security Systems and then draw a line between that goal, and what you need to learn to get there. Be sure to express excitement for continued education, and opportunities to expand your career.

Rachelle's Answer #1

"I appreciate that ADT Security Systems offers educational and training opportunities to employees! If given the opportunity to expand my knowledge in any specific area, I would choose to learn more about AI, Machine Learning, and Robots in Security. I believe this is where a significant focus will be very soon when it comes to security services."

Rachelle's Answer #2

"I am eager to carve out a successful career in the security services industry, and so I would choose to begin with the fundamentals of patrol and emergency response. I feel that with the right basics, I can grow an excellent career with ADT Security Systems."

14.

Of all the career options at ADT Security Systems which is most interesting to you?

The purpose of this question is for the interviewer to gain assurance that you are interested in growing with their company over time. Before your interview, take some time to comb through the ADT Security Systems careers website, making a note of any positions that may be of interest to you in the future. If anything catches your eye, read the job description, and learn a bit about what you would need to do to land a promotion into this role down the road.

Rachelle's Answer #1

"I see that you are hiring for a high profile security guard to work on behalf of a luxury goods client. The bulk of my experience has been on jobs such as shopping mall or evening premise patrol. I would love to work my way into a role like this with more hours and responsibilities. I read that you require a Police Foundations or Law & Security diploma for a position such as this one. This education is something I am eager to complete over time so that I can earn similar roles in the future."

Rachelle's Answer #2

"I am interested in being a loss prevention officer in a team lead function where I train and mentor other security services professionals. I see there are many opportunities to grow within ADT Security Systems and this is just one of the many career options that I found fascinating when combing through your careers page."

15.

Employees of ADT Security Systems must pass a series of background checks including criminal, drug, and credit. Are you willing to comply?

For reasons that you are already aware, anyone hired for a security services position needs to comply with a robust vetting process. The hiring authorities at ADT Security Systems must be very cautious on who they hire; for the safety of themselves, their clients, and the general public.

As a security professional, you will be working with the public and with vulnerable individuals. Assure the interviewer that you are most willing to comply with any form of background check they require. If possible, bring a copy of a recent police background check with you to your interview. Although this action will not be everything the interviewer needs for your file, this will show initiative.

Rachelle's Answer #1

"I am ready and willing to comply with any background check required. My record is clean; I have a strong credit history and am drug-free. I brought with me a copy of my recent police check that you are free to add to my candidate file."

Rachelle's Answer #2

"I am willing to comply with any background and security check required. I have nothing to hide and am excited to begin my security services career with ADT Security Systems."

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30 ADT Security Systems Interview Questions
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Interview Questions

  1. Do you have a long-range career objective in security services?
  2. The security services industry ever-changing. How do you remain up to date on security-related trends and topics?
  3. Do you have current certification in First Aid, and CPR?
  4. Have you worked in cash protection services of any kind?
  5. Walk me through your experience with firearms. On a scale of 1-10, how comfortable are you around firearms?
  6. Are you familiar with IP based video systems, and other new security technologies?
  7. What would cause you to lose your temper on the job?
  8. Our security services team must be physically fit and able to react in situations requiring a fast response. How do you ensure peak fitness and performance?
  9. Have you ever been fired from a security-related job?
  10. Tell me about one challenge that you overcame in your last position.
  11. Are you aware of the sectors for which we provide security services? Please list at least three.
  12. What type of security training have you received in the past?
  13. ADT Security Systems believes in continued education opportunities. If given a chance to expand your training on any security services topic, which would you choose?
  14. Of all the career options at ADT Security Systems which is most interesting to you?
  15. Employees of ADT Security Systems must pass a series of background checks including criminal, drug, and credit. Are you willing to comply?
  16. At ADT Security Systems, we aim for our name to be synonymous with integrity, and trust. How will you contribute to this goal?
  17. What are the three most essential steps in securing and controlling a building or premise?
  18. Do you have experience monitoring a CCTV system? What do you know about CCTV technology?
  19. As a security professional for ADT Security Systems you will be required to submit daily reports. Tell me about your writing skills and communication.
  20. Have you ever had to deal with an assault on the job; either towards you or another person? If so, what action steps did you take to diffuse the situation?
  21. As a security guard, how do you spend your downtime, on the job?
  22. Tell me about any customer service training you have received.
  23. Tell me about a time when you acted with integrity when nobody was around to know otherwise.
  24. What would you do if a civilian called you a racial slur or another derogatory term, while you were patrolling?
  25. Whether you were caught or not, have you ever committed a crime?
  26. Security is a 24/7 service. What are your preferred hours?
  27. With many options available in security services, why do you want to work for ADT Security Systems?
  28. When I call them, what will your references say about your communication skills?
  29. What do you know about the workplace culture here at ADT Security Systems?
  30. I am interested in knowing more about the job movement on your resume. Why did you leave your last position?
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