QUESTION 7 OF 30

Aside from your experience working in the airline industry, do you have experience in other customer service based roles?

Discus with the interviewer your experience working in customer service based roles. Take them through your resume and highlight your customer service skills.

"I started working at a young age in a restaurant as a server. From there, I moved into a restaurant management role and also attended post-secondary education with a focus on Restaurant and Hotel management. Most of what I've done has been customer service focused."

Community answers are written by other candidates practicing this set. Reading how others frame the same question is one of the fastest ways to sharpen your own.

Anonymous Answer

Yes- throughout my studies, I worked in a couple of restaurants and bars in Australia, following which I worked in numerous yoga studios around the world which involved not only teaching but also helping run a studio. Most recently I worked in customer service at a luxury yoga retreat where I would assist guests and help with the day-to-day activities.

Amanda's Feedback

It sounds like you have significant customer service experience. Consider highlighting it better by talking about the way you served customers in each of the roles you mention. For example, you could talk about how you listened attentively and promptly filled food and drink orders for restaurant customers followed by teaching yoga, which required you to assist clients during classes, answer guest questions, resolve customer problems, etc.

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Aer Lingus Mock Interview

Aside from your experience working in the airline industry, do you have experience in other customer service based roles?

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30 Aer Lingus Group plc Interview Questions & Answers