Aer Lingus Mock Interview
Practice 30 Aer Lingus interview questions covering customer service, safety protocols, and Irish aviation industry expertise.
Question 7 of 30
Aside from your experience working in the airline industry, do you have experience in other customer service based roles?
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Example Answer
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
Discus with the interviewer your experience working in customer service based roles. Take them through your resume and highlight your customer service skills.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I started working at a young age in a restaurant as a server. From there, I moved into a restaurant management role and also attended post-secondary education with a focus on Restaurant and Hotel management. Most of what I've done has been customer service focused."
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Anonymous Answer
Yes- throughout my studies, I worked in a couple of restaurants and bars in Australia, following which I worked in numerous yoga studios around the world which involved not only teaching but also helping run a studio. Most recently I worked in customer service at a luxury yoga retreat where I would assist guests and help with the day-to-day activities.
Amanda's Feedback
It sounds like you have significant customer service experience. Consider highlighting it better by talking about the way you served customers in each of the roles you mention. For example, you could talk about how you listened attentively and promptly filled food and drink orders for restaurant customers followed by teaching yoga, which required you to assist clients during classes, answer guest questions, resolve customer problems, etc.
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