Describe a situation where you needed to persuade someone about an idea or process.

You can answer this question using the STAR format, describing how you seek to understand other people's points of view, acknowledging them, then offering them an alternative and the rationale behind it. You can then describe how you addressed any questions and concerns they had and developed a win-win scenario with a positive outcome.

"I take great pride in my ability to convince others of my ideas and suggestions. First, I solicit others' input, carefully listening to their ideas and acknowledging them. If their suggestions are appropriate, we move forward. However, if I believe we can improve on them, I state my ideas and recommendations and explain why I believe in them. I then answer any questions they may have and drive for a consensus in which all the parties are satisfied we are moving in the right direction."