What is your favorite product or service, from our store?

"I am thrilled with all of the services this store offers. The positive customer experiences that I have personally had are what led me to apply here. It is obvious that the company has a robust staff training program. I would say that my favorite experience was back in June when your rep, Candice, walked me through your services. She went over and above her job for me, was passionate about her work, and genuinely wanted to help. That experience has remained with me for some time!"

The interviewer would like to know that you have familiarized yourself with the offerings of their store. Before your interview, you should visit the store, make a purchase, and also run through their online e-commerce experience if they have one. Comb through their social media accounts, as well. Choose one product or service that jumped out at you, and discuss a few reasons why it is your favorite. Show enthusiasm throughout your answer and, if you want to take your reply a step further, you can also ask the interviewer what their favorite product or service is.

"My favorite product from your store is product ABC. It's a unique concept, and the design is very sleek. I have had mine for about six months and recently gifted one to my best friend. I am very enthusiastic about your products and look forward to bringing that enthusiasm to my work here."