Practice 30 Retail interview questions covering customer service, sales scenarios, and team dynamics.
Question 14 of 30
Entry Level
Experienced
How to Answer
Example Answer
Community Answers

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I am 100% a people person! My friends and family know that I am a social butterfly and have never been shy. I look forward to delivering excellent customer service to your customers and being a friendly face for them."

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"To be in retail, you have to be a people-person. I demonstrate this by being helpful and taking the time to get to know my customers. I also dedicate time to the success of my team through mentorship and coaching opportunities. Those around me must be set up for success. I genuinely care about other people and their achievements."

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
This question should be pretty simple for you to answer. If you want to work in retail, then the answer is YES - you are a people person! A people person is someone who does not find it draining to be around others all day. Someone naturally helpful and approachable. If possible, give the interviewer an example of a time when your people skills were impeccable.

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"Yes, I am certainly a people person. I love being around others, meeting new people, and helping where I can. I have been in customer-facing roles for a few years including my time as a bartender. I have always proven to be a friendly face to my customers."

Interview Coach
Jaymie
A real coach, not AI. I read every answer myself and write back with personalized feedback.
Typically responds within 24 hours.
0 - Character Count
Anonymous Answer
Yes, I am certainly a people person.
I love being around others, meeting new people, and helping where I can.
I have been in customer-facing roles for a few years, including my time as a cafe allrounder. I have always proven to be a friendly face for my customers.

Rachelle's Feedback
This is great! It sounds like you are very friendly and enthusiastic about delivering great customer experiences. If you can, it would be a good idea to include a brief real-life example that showcases your abilities.
Anonymous Answer
I would say that I am a patient person with a personality suited to customer service. I also am approachable and helpful. I need to be a hard-working person and I am willing to do my best to make sure the customer is happy.

Jaymie's Feedback
These are all good "people skills" to share with the interviewer!
Prepare for situational questions that retail hiring managers ask most often.
Get StartedJump to Question

Written by Rachelle Enns
30 Questions & Answers • Retail

By Rachelle

By Rachelle